Company Policies

Personal Training Late Policy –

Personal Training Guests are responsible for arriving on time to their training sessions. Trainers can only go for the duration of the scheduled session.  If you’re running late, please contact your Personal Trainer asap.

Personal Training Cancellation Policy –

Personal Training Guests must cancel 24 hours in advance of their scheduled training session.  You will be charged for the training appointments cancelled with fewer than 24 hours notice.

Hot Yoga/Group Fitness/Cycle Class Cancellation Policy – NEW during Covid:

All cancellations must be made 6 hours prior to the associated reservation time, with no penalty to the account.  All cancellations made less than 6 hours before the associated reservation will result in a “late cancel.”  A “late cancel” indicates that the class will be deducted from the package purchased & a $18 no show fee will be charged for pack holders and memberships.

No refunds, transfers, or exchanges on all memberships.